Pick an address
Every one of these reaches a real person. If you pick the wrong one, we'll pass it along — nothing bounces.
[email protected]
Anything at all: questions about the product, the company, partnerships, press — or just to say hi before you sign up. Email hello@.
[email protected]
Product help for account holders. Response targets by plan: Maker within 48 hours, Studio within 24, Workshop within 12. Email support@.
[email protected]
Payments, refunds (including the 14-day money-back on your first charge), invoices and subscription questions. Email billing@.
[email protected]
Data-protection requests — see, correct, export or delete the personal data we hold. We respond within one month. Email privacy@.
[email protected]
Questions about the terms, the DPA or any other agreement. Email legal@.
[email protected]
Report a storefront or user that shouldn't be here. A URL and one sentence is plenty. Email report@.
Who you're writing to
ProfitMuncher is a trading name of City Embroidery Ltd, a company registered in Scotland (SC795815). Registered office: 1 Craigswood Gate, Baillieston, Glasgow G69 7FD, United Kingdom.
Use hello@ — a real person will reply, usually within a working day.