§ 01
The short version
TL;DR
We collect what we need to run your account, process your customers' orders, and keep the service stable. We don't sell your data, and we don't run third-party advertising on your behalf.
§ 02
What we collect
From you
Account details (name, email, workshop name, country), billing details, and anything you choose to put in your products and storefronts.
From your customers
When your customers buy from your storefront we process their order, contact and payment information on your behalf — as a processor, under our DPA.
From your browser
Standard log data (IP, browser, pages visited) and a small set of cookies to keep you signed in. Details in the Cookie Notice.
§ 03
Why we collect it
- To provide the service you've signed up for
- To bill you and meet our tax obligations
- To investigate abuse and keep the service secure
- To send service emails (and, if you opt in, the occasional newsletter)
§ 05
Your rights
Under UK GDPR you can ask to see, correct, export or delete the personal data we hold about you. Email [email protected] and we'll respond within 30 days.
§ 06
How long we keep it
While your account is active, plus 90 days after cancellation so you can re-activate. Billing and tax records are kept for 7 years as required by HMRC.