Who's who
"We", "us", "ProfitMuncher" means Profit Muncher Ltd, a company registered in Scotland (SC######), with its registered office in Glasgow. "You" means the person or organisation using the service.
By signing up or using the service, you agree to these terms. If you don't agree, please don't use it.
Your account
You are responsible for keeping your sign-in credentials safe and for everything that happens in your workshop. If you suspect someone else has access, email us immediately.
Accuracy
The details you provide at sign-up should be accurate, and you should keep them current — particularly billing details and tax information.
Trial & subscription
Every plan starts with a 14-day free trial. A payment method is required at sign-up, but you won't be charged until your trial ends.
Subscriptions renew automatically until cancelled. You can cancel, upgrade or downgrade from the settings page; no calls, no forms.
Fees & payments
The plan price is what you pay. We charge 0% transaction fees on the sales you process — your payment provider (Stripe, PayPal, etc.) charges their own fees, but nothing flows to us per sale.
VAT is added for UK customers. For business customers in the EU, reverse charge applies where applicable.
Your content stays yours
Your products, photos, customer data and storefront content belong to you. We need a limited licence to host, display and back it up so the service works — that's the only thing we use it for.
Acceptable use
Don't use the service to break the law, infringe someone else's rights, or harm others. The full list lives in our Acceptable Use policy.
Liability & limits
We work hard to keep the service running, but we can't promise it will never go down. To the extent allowed by law, our liability is capped at the fees you've paid us in the 12 months before the issue arose.
Changes to these terms
We may update these terms occasionally. If the change is material, we'll email registered users at least 14 days before it takes effect.
Ending the agreement
You can cancel anytime. We can suspend or close accounts that breach these terms, but we'll give notice and a chance to fix it where reasonable. Your data exports in one click — anytime, including after cancellation, for 90 days.
Governing law
These terms are governed by the law of Scotland. The Scottish courts have exclusive jurisdiction over any dispute.
A real person will reply, usually within a working day.